"the Number of points earned on the SAS loyalty program Eurobonus has declined significantly in the earning rate. nthis means, among other things, that it will be harder to save up for the bonus trips.nAnn-Christin Friberg has been a Eurobonus member for almost 30 years, but now considering to abandon the SAS. n– It will take to change, " she says. "
"In October changed the points system on the SAS frequent flyer program Eurobonus, which among other things means that several ekonomibiljetter may lower intjäningspoäng and makes it more difficult for customers to accumulate bonus trips."
"in the Past, the system has meant that the more expensive the ticket you have purchased, the more points you have earned. At the same time, SAS has introduced several ekonomiklasser through the years, and it is, above all, on the lowest classes ”Go” and ”Go light” as the score decreases considerably. "
"According to the SAS have made the changes to the system should fit the passengers in a better way. "
"But faithful to the SAS and the Eurobonus customer Ann-Christin Friberg, 70, from Lund, sweden is now considering to start flying with other companies. "
"in the Past, she and her husband Bengt taken a detour via Stockholm when they are going to visit one son in Los Angeles only to have the trip with SAS. Now, it feels not really worth it anymore, " she says. "
"in the Past earned Ann-Christin and Bengt 4750 eurobonus points on a one-way trip in economy. In the day it gets only half the amount: 2640 if the booking class "
"– If you live in Skåne, it is actually easier and cheaper to fly directly to Los Angeles from Copenhagen with Norwegian instead of taking the detour via Stockholm, to fly with SAS."
"She says, however, that it is sad to have to switch carriers after all of the years with the SAS. "
"" I have been a member of Eurobonus since 1992 at all levels, so it has received to change. But now when they changed their rules, we are considering to fly from Copenhagen instead."
"”Think customers understand the”"
"Freya Annamatz, head of communications at SAS, says that they change their bonus schemes in line with how many other airlines do. "
"I want to emphasize that we are not reduced passengers' chances to qualify to a higher level. The number of flights to achieve silver and gold are still the same, " she says. "
"Annamatz say that customers still earn most of their points when they, for example, deals with credit cards rather than on flights. "
" I think that many people have the understanding that poängnivån on the very cheapest tickets will be adjusted. It is in line with many other airline loyalty program. We have made the system simpler and more transparent."