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Stop the annoying call center Calls

Today, Wednesday adopted the Council of States a Motion to his health Commission (SGK), in silence and oppositionslos. According to the proposal of the Federal Council to declare an agreement among health insurers to be generally binding. Insurers that do not adhere to the guidelines, should be sanctioned.

With a generally binding solution in the industry to telephone "cold calling", so the call without any consultation or without the use of a business relationship is prohibited. A training and a guidance Protocol should be made mandatory. The Protocol would need to customers and consultants to sign.

Also in the supplementary insurance, the Council of States will enforce standards. A binding provision of the commissions in the supplementary insurance, the SGK was not in talks with the financial market Supervisory authority and the competition Commission due to competition concerns, however, as spokeswoman for Pascale explained Bruderer Wyss (SP/AG) in the Council.

self-regulation does not work

The Motion still relies on the self-responsibility of the industry. "The self-regulation we want to said not to bind or weaknesses, but by liabilities established, and penalties provided," Bruderer Wyss the name of the SBC.

The Commission is the main concern of a similar Motion by national councillor Prisca Birrer-Heimo (SP/LU), Bruderer Wyss. While Birrer-Heimo, but the Federal Council to grant have the competence and the supervision over the compensation mediation, have selected the Commission, through the related industry solutions.

Birrer-Heimo had not justified its proposal by saying that the industry self-regulation is not working. The Federal Council had agreed with this assessment, the national Council had adopted the Motion. The Council of States rejected it now implied, in favour of the Motion of the SGK. This now goes to the national Council.

Not all of the funds respect rules

The Federal Council had wanted to settle the Problem as early as 2012 with the new health insurance supervision act. The Parliament rejected this with reference to the self-regulation of the industry. Also with the Motion of the SGK health Minister Alain Berset agreed. Not all of the funds respected today, the rules of the industry, he said in the Council. The goal had not been achieved.

the initiative is from St. Gallen, who wants to ban commissions paid to Intermediaries in the basic insurance, gave the Council of States. St. Gallen, argued that broker-initiated change to Cash, and annually hundreds of millions of francs in commissions would receive, at the expense of the Insured. The initiative now goes to the national Council.

Fee of 1500 Swiss francs

commissions paid to Intermediaries by the health insurances have to taken care of in the past, repeatedly been in the headlines. In 2017, the SRF broadcast "kassensturz" reported that a cash register instead of from the industry-agreed 50 francs commissions of 250 francs for the completion of a basic had insurance-paid Police – along with an additional insurance even 1500 francs. (sda/pu)

Created: 12.12.2018, 15:27 PM

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