It starts right from the beginning, from when we put you in touch with a sales consultant FCA: you set up a system to communicate without anyone having to get out of the house. After long training with the sales network, now the whole trade negotiation, as well as normally takes place in the showroom, it is in the network. From configuring your new machine (or a commercial vehicle) to the final cost estimate, complete of the loan.
Technically speaking, we set an appointment over the phone, or via e-mail to receive a link of connection, without the need to install anything. All thanks to Google Hangouts Meets, which allows, as is known to display both file and image both of the people in contact through video calls. From this point of view is the pilot project, the system will be extended in the other Countries of the world.
But this is only the beginning: in view of the dramatic uniqueness of the moment, all the cars and commercial vehicles financed with FCA Bank will have the first payment deferred to January 2021. "Never as in this moment, to know how to wait is the best way to start," they say in Turin.
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