A british couple stepped into their hotel room and were greeted by a doll in human size depicting their dead son. \\nBakom the unpleasant discovery of low staff who are assigned to ”cheer up” the pair. \\yet will refund the Tui 30,000 to the man and the woman.
Faye and Andrew Stephens from north London, lost her then 22-year-old son Alex 2014.
since Then, every year they traveled abroad on Alex's birthday to honor his memory.
On the last trip, arranged by resejätten Tui, they visited Jamaica and had this time brought along his friend Karen Baker.
Karen wanted to surprise Faye and Andrew on Alex's birthday, and therefore asked the staff to prepare a surprise in their hotel room.
But the courtship was not at all according to the plans.
When the society came back to the hotel room sat a doll in real scale depicting the Alex on the bed.
the Staff had taken the couple's clothes out of the closet as the entry on the towels to create a ”body”, and on the space next door, they had written ”Congratulations Alex, we miss you” in the palm fronds.
On the face they had drawn tears and in his hand sat a beer can, in the background, they had won with the balloons.
It was the friend who first made the obscene the discovery and moved on the dock before Faye and Andrew had time to see ”tribute”.
" I was completely horrified. I sweated and shook, as you can see, we did not want that our friends would need to see it here, " says the friend to the BBC.
Now pay Tui back to sek 30,000 to the couple after a ”misunderstanding”.
" We ask so very, very sorry to the company for the event in Jamaica. We follow this up with the hotel and believe that this was a misunderstanding with no intention to upset anyone, " says a spokesperson from the Tui.