The stock exchange app Trade Republic was temporarily down on February 2nd. As reported by numerous users on social networks such as Twitter, trading in shares and ETFs on the platform was initially no longer possible around 4 p.m. in the afternoon. A spokeswoman confirmed to WELT the failure for some of the customers. There is no information about the cause yet.
The outage apparently lasted more than 30 minutes. Initially, the prices and securities accounts were still displayed, but the buttons for buying and selling securities no longer worked. Later, users were still able to log into the app, but their deposits and credit were no longer displayed, and trading was no longer possible.
The failure can be particularly annoying for customers of the so-called neo-broker, as there were significant price movements on the stock exchanges. The prices of many shares increased significantly over the course of the day, and it was not possible for Trade Republic customers to sell them and thus take possible profits, at least at times.
At the same time, Deutsche Kreditbank (DKB) was also struggling with technical problems. The DKB app was temporarily unavailable in the afternoon. In the app, users received an error message that there were problems due to "maintenance work", the service was not available for "technical reasons" and work was being done "at full speed" to fix the problem. According to a DKB spokesman, the disruption was resolved within a few minutes.
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