Viewers who were waiting to see the sensitive News broadcast had met in nearly a quarter of an hour of a still image with the text ”We are sorry that the Current technical problems”.
cause in a bildmixer, which is a computer that chooses which images to display in the broadcast. the According to SVT locked themselves bildmixern just before the broadcast, this is then the computer got a software update that turned out to complicate:
" Then it was decided to restart it instead of going over to a backup system, which had been the fastest we still don't know but so it was. The problem delayed the shipment, " says Victoria Nordansjö, communications strategist at SVT to DN.
the Clock 21.14 where the consignment is re-started, now somewhat shortened.
Tuesday morning suffered SVT similar problems, then the sending of the Morgonstudion at seven o'clock was cancelled.
First at the'clock was the broadcast in time again. SVT wrote on its website that the failure was due to a maladjustment in bildmixern.
Later, it turned out, however, that this was not the whole answer:
"It was about the technical problems in combination with the human factor," says Victoria Nordansjö, communications strategist.
A cord which was over a button and pressed down caused the problem.
two broken bildmixar so the problem has not to do with one another:
– the Current and Morgonstudion sent from two different control rooms, " says Victoria Nordansjö.