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Consumer complaints against deceptive actions

According to an investigation by the West accuses the Swiss consumer protection (FRC) four retailers deception by misleading actions. Against one of the company, FRC filed a complaint and showed three of the relevant Prosecutor's offices. The consumer protection Association took the prices of the 350 articles in the four major store chains under the microscope to check them due to the legal requirements, such as the FRC announced on Tuesday in a Communiqué.

In the process, found Irregularities in the case of Fust, M-electronics, Interdiscount and Conforama. At Conforama, the deceptive price indications were so serious that the organization filed suit. Based on the law against unfair competition. The other three shops verzeigte FRC.

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The FRC-economic specialist Robin among our clients of the news Agency Keystone SDA said on request, the lawsuit against Conforama had been submitted in Lausanne, the Swiss office of the French company. The misleading price information, but were occurred in the whole of Switzerland and also on the website of the company.

FRC criticizes, some of the products had been offered by June, 2018 to April 2019 and reduced, without that the base price had been written. In addition, the duration of the promotional offers would have exceeded the legally allowable limit of two months. Other offers would have been incorrect pricing information, such as "299 instead of 399 Swiss francs".

The FRC Secretary-General, Sophie Michaud Gigon was shocked about the extent of the deception. The Association demanded stricter laws against the black sheep in the price of the competition. The tabs controls, and the ridiculous buses would have created a climate of impunity.

the news Agency Keystone-SDA contacted, said the store chain Conforama on Tuesday, had not yet been officially informed of the action of the FRC. Therefore, they give at the current time, no opinion. (Dec/sda)

Created: 30.04.2019, 17:02 PM

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