A neighbor of Palafrugell (Girona) has reported through social networks that your mother died in the Hospital of Palamós after waiting seven hours to be attended to in the emergency room. The death took place on the 15th of November, although it has not transpired until now. According to advanced Radio Capital, the patient was 84 years old and was admitted to the center because he suffered from vomiting and diarrhea. The family, who criticizes that it is not attended to, has put the case in the hands of a lawyer to report what happened. The government, for its part, has opened an investigation after the hospital has admitted in a statement that "the time of waiting was higher than normal," and that, during the hours that was in the box “would have been appropriate to do a re-medical" to evaluate their status.
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As explained by the daughter of the victim, Maria Rosa V. S., in social networks, his mother came to the Hospital of Palamós with her in the ambulance from the center of the largest of Palafrugell at just after 13.00. After two hours on a stretcher in the hallway, due to the amount of people who were there, were moved to a box of emergency. According to her, “I was passing the time and there was not anyone or looking at the constants”. In addition, he told them that his mother needed a medication for the heart, to which I replied that “when it came to the doctor because he would be”. “Seven hours appeared a medical doctor, and after hearing how they told the auxiliary that if it was not a doctor then my mother died, she was taken to a recovery room and when he came out the doctor told me I was dead,” says the daughter on Facebook.
From the health centre have reported that the elderly woman was attended to by emergency personnel at 15.25 and that, they did triage and it was classified correctly with a three-level (level-urgent need for multiple scans and physiological stability). Point in that day, “at that time the service was in a situation of maximum influx of patients and there were more patients in the same level of urgency.” That was what that meant, ensure, that the waiting time was "higher than normal".
In the statement, the centre says that, after a review of the medical process, and known the outcome, are “connoisseurs of that during the hours that the patient was in the box would have been appropriate to do a re-medical to check the level of urgency of the patient”. For this reason, indicates that they are “reviewing the internal circuit that is followed to re-produce situations like this”. The center points out, furthermore, that the director of the Emergency department met with the family to give “explanations”.
the release of The hospital admitting that the level of urgency of the patient should have been reviewed has directed that the Department of Health of the Generalitat has opened a dossier of information to the case study.