Stefan, 16, was refused help in the shop – in spite of disabilities

"Stefan, 16, was refused help in the shop – in spite of disabilities"

"the 16-year-old Stefan Milic could not try on clothes inside the clothing chain New Yorker in Uppsala. For the dress he needs assistance, which the employee ended when she did not allow her sister to follow. "

" I do not understand. How will people with special needs to be able to try their clothes? says sister Catherine. "

"Catherine, 18, and her younger brother Stefan Milic, 16, from Uppsala, sweden were in on Thursday, out on a shopping spree to purchase some new pringclothing. But inside at the New Yorker, got the dull finish. "

"Stefan, who has Down syndrome, is in need of assistance in order to be able to dress in and of itself. When the shop has a policy that it only allowed one person at a time in a locker room put it there for the siblings. "

"– I followed with him, for he can't dress himself, but then a shop assistant who says that we should not go in together, " says sister Catherine. "

"Referred to the risk of theft"

"Catherine tried to explain that her brother is not able to dress himself but it was ignored. "

"– I said clearly that he is not able to dress himself due to his disability but she had no understanding at all. "

"The employees referred to stöldrisken whereupon Catherine should have explained that they can leave all their personal belongings, such as bags and coats outside the test room and go with the to be controlled afterwards. However, there was no opportunity for it. "

"– Then I asked ”what should I do then? How is he going to be able to try their clothes if I don't get to help him?” but she had no answer to it, "she says, and continues:"

"– I became angry and upset. I started to almost cry. I got to stand outside and try to explain how he would do but he just sat on the floor and didn't understand why I didn't come in and helped him. At the same time as she stands and look to see if we steal something. "

"the New Yorker: We deeply regret"

"Catherine, who is also Stephen's personal assistant, felt at a loss in the situation. "

" I do not understand. How will people with special needs to be able to try their clothes? she wonders. "

"When Aftonbladet, contact the store in Uppsala, sweden in order to question precisely what they say first that they will investigate the incident. When they return they believe that the headquarters in Germany is better suited to answer questions about it – and instead refers there. "

"In an e-mail from Susanna Schreiner, press contact at New Yorker headquarters in Germany, she writes:"

"We regret the incident deeply. It has never been our intention to discriminate against anyone. This event is an individual and we will ensure that something similar never happens”. "

"Furthermore, they write that they apologize to the brothers and sisters and that they will take steps to ensure that it does not happen again. "

"”We will focus more on working on practicing our employees to react in a different way when situations like these arise. Our shops are available for all and we want everyone to feel comfortable shopping with us.” "