System Update: SmartFeeders and App functionality have been restored. If you see a red ring, please power cycle your SmartFeeder by turning it off and on from the power switch. For further assistance, see our reconnection steps listed on our support page. https://t.co/QSjrLCxU6m— Petnet Support (@petnetiosupport) February 21, 2020
The american company, with headquarters in Los Angeles, is one of the many to produce today's connected devices that let you schedule the meals of the pets with the intent to provide them with a balanced diet, going to make up for the absence of the master in the house. The targets that any owner of dogs or cats will tend to marry, in order to make happy its guests. Sin, however, is that the so-called smartfeeder sometimes does not work, as evidenced by the reports from the customers Petnet: "(the device, ndr) crashes often and does not supply food," complains another user.
@petnetiosupport @Petnetio @amazon @amazonlaunchpad All my boys wanted to do was have dinner but thanks to PetNet and never responding to the 30+ emails and server outages and now jammed units for weeks and bounced customer Srvc emails crickets.#hungry pic.twitter.com/g8p6cYueGW— Eric Fishon (@eman1061) February 15, 2020
in response, the company - as reported by the Bbc - has tweeted the instructions to prevent the mechanism from jamming, and users are invited to restart the device because this will return to normal operation. But, ensure in the post by Petnet, the problem seems to have occurred only in the bowls of the second generation, which can now count on an update of the system in order to prevent the inconvenience. All partial consolation for the hosts who have found a dog or cat, hungry after hours of interruption of the meals. The vending machine, which on Amazon costs about 222 pounds (about 265 euro) so far has more than 550 reviews, with more than half not exceeding the two-star rating.
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