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Apple recognizes the problem of ‘touch ghosted’ in some iPhone X

Apple has made an important mark with your iPhone X, the first of the family that it was releasing with the face and without a Home button. He was a true sales success and, above all, reached rates of satisfaction of 98% among the users. However, not all buyers of the terminal were all satisfied. A limited number of them began to reflect on forums and social networks a strange problem that hindered a lot of its use: touch ghost.

What was happening to these users of the device was really strange: the screen of the iPhone was beginning to move as if a finger invisible you were touching the screen, which led some to suspect that it could be a virus. Other owners of the iPhone X, by contrast, were hit with the touch screen of the computer had stopped responding or showing an erratic. Although the manufacturer has not provided further details, it seems that this is an isolated problem that the company of Cupertino has been recognized in an entry on its support page.

A young man seen an iPhone. LILLIAN SUWANRUMPHA AFP

In it, Apple recognizes the existence of problems “in some screens of the iPhone X”, whose owners “would be experiencing touch Elexbet problems because of a component that fails in module” screen. The manufacturer, california limits the effect of this module damaged to the two situations described above: when the screen stops responding to touch or is it erratically and when it “reacts even when there is no touches.” The effect has led to its being known by the name of "ghost".

In both cases, the signing of Tim Cook agrees to replace the module at no cost to the user in approved centres or through the support website of the company. Despite the fact that Apple does not extend the warranty of the device due to this issue, yes is committed to ensuring that during three years and from the first purchase the correct functioning of this module.

is Not, since then, the first program of replacement of damaged parts carried out by Apple in an iPhone, and in this sense, the manufacturer launched a campaign of replacement of the batteries in the device (which ends on 31 December) after being criticized for slow performance of the iPhone to compensate for the reduction of the life of the battery by the use.

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