"A safe deposit box is the safest you can have – until someone comes and takes what is in the. "
"Naim, 45, and Maj-Britt, 44, had generations of jewelry according to them worth millions when the thieves länsade their safes. "
"Nordeabankens compensation? Zero. "
"gold chains hanging around May-Britt's neck on the picture taken nearly 25 years ago. While wearing the wedding dress she looks at her new husband Naim. "
" – It felt like my whole world collapsed when it disappeared. The whole of our history is gone. Everything we own, everything, " says May-Britt. "
"On 24 October last year, broke four masked persons entered in the Nordea bank in the Area. According to the police report about the theft heard the staff how it bankades, and then saw the perpetrators on the surveillance cameras. "
"When the first patrol arrived there they saw how the thieves disappeared in a black Lexus. With, they had stolen goods from between five to seven safes. One of them had gold and jewelry that Naim and May-Britt received and accumulated in 25 years. "
"– There are millions it is, but it is not just the money. It is also a story behind everything, " says Naim."
"No compensation from any direction."
"the Couple has tried to get compensation for it that disappeared, but Nordea believes that it was the couple's sole responsibility to take out insurance for it, which was in the bankfacket. "
"”the Tray becomes a part of the fackinnehavarens private sphere. It is clear from the agreement that the customer signed. The bank has therefore no knowledge of what is in the bankfacket and can in general not guarantee this. It is for this reason that most of the insurance companies instead of their home insurance, inter alia, replacing the loss of property in a bank - or servicefack, ” writes Nordeabanken to Aftonbladet in an email. "
"But Naim says they did not receive the information that bankfacket would be insured in a specific way."
"– we Had got there so, we had signed an insurance policy – because we signed a safe deposit box, " says Naim. "
"On Nordea's website, it says that a safe deposit box is located inside a suitable fire and burglarproof vaults. "
"”bank safes are provided in special spaces in the banklokalen which is a delineated area with very controlled and limited access. With that said, we are as well as society at large is never completely protected against crime,” writes Nordea."
"the Country has a pair of Modern insurance. According to Naim, they have said that home insurance does not cover much, then bankfacket were not in the home. "
"In an email to Aftonbladet writes Modern that they can't comment on individual cases, but that their home insurance provides compensation of between 30 000 to 60 000 sek when it comes to theft-prone property outside the residence."
"– We thought it was safe. That everything could be there. That's why you have a safe deposit box, " says Naim. "
"Poor communication with the bank."
"It took some time before May-Britt and Naim found out that their things were stolen. May-Britt read about the event on the same day that it happened. She was worried that she was afflicted, so she rang the bank who said they would come back to the customers affected. "
"Two weeks later, May-Britt that conversation. "
" It was never in my wildest imagination that the man would be robbed in bankfacket. You feel empty, " says Naim."
"According to Naim, and May-Britt, it took until February to they had a specific officer. Now, they shall notify bankfackstjänsten to General complaints. They feel that the contact with Nordea in general been very poor. "
" I don't know how I'm going to explain how it feels. As if I was robbed two times. So it feels, " says May-Britt. "
"Problems with sleep and anxiety"
"in May-Britt has gone in through the old photo albums to find all of the jewelry on the picture. The photos she has collected in a binder, hoping to get compensation for them in the future."
"On an image is a bracelet that May-Britt berries, with coins from the late 1800-century ottoman kingdom. It was in the family for many generations, before the thieves took it. "
"– It is my whole life. It is every konfirmationspresent, christening present, förlovningspresent, everything. I can tell you a story about all the stuff that was in there."
"After the theft, she has had trouble sleeping and physical complaints like stomach aches and anxiety. They share a great sorrow for all that disappeared. "
" Why should you have a safe deposit box then? One has it that the main man does not have to be stolen , " says May-Britt. "