- I read the article with Mette who is a masseur and got denied the help of the Nordea!
- I stand in the same situation!
- When I opened in september 2019 and asked for a merchant account in Nordea and was sent to the papers and forms I would need for the establishment, I suddenly had to know, that they can not help me, because I was in the RKI.
so begins Henry W. a letter to the nation! about how hard it is to get a merchant account. Henrik is far from the only one who has written about the problem in recent years, but Henrik feel trapped and cheated, because he got to know that he could well get an account,so long as he paid off his debt, which had been given him in the RKI. But Nordea says still no, and now it's all suddenly about the 144.000 dollars from the state, he can not receive. Similar to that of Mette told about in Coronagebyr of 2400 dkk.: Raging over Nordea.
the Nation! have asked Nordea to answer the question of why Henry can't get an account - and what he must do to get one. Their answers can be read below. Henry the letter continues as follows:
- the Time passed and the corona framework in Denmark, and I get approved, my compensation from the state quickly, but then get told I can't receive it since I do not have a merchant account, which they can assign a nemkonto to.
- I contacts as Nordea, which still will not help me unless I pay my rki out on the button of 7,500.
- It makes so I the same day - although it is a lot of money at the time - and gives them the message.
- the Day after contacting my bank manager me - he tells that they don't have the appetite for the business (tattoo studio) and will not run a risk.
Henrik and bank adviser was not entirely on speaking. Screenshot of SMS, dated June 2020.
in spite of the fact that the day before promised me this.
- My bank manager is the manager of my branch, and I have asked to get a different advisor, as we are not on good speaking.
- But I must not and I have now ended up in a locked position without a view to the amendment.
- I have 144.000 kr on the way from the Danish business authority plus button 15.000,- on my mobilepay account, I can't get paid without any real basis other than that they don't want to.
- I need to hire 4-5 extra people and have bookings 5 weeks, so they designate me as an insecure industry can only be to their prejudice.
- Purely business, I am acting no different a masseur or masseuse and the clinician with the booking, the deposit and quite a bit of sale of goods the form of creams and the like.
- Can it really be true in a time such as this where the state stands ready to help my business but the bank who serve on it not just will?
I hope that this call can bring attention to a problem which a great many self-employed struggling with at the moment, writes Henrik, and in the answer, Nordea has today sent to the nation!, it seems that Nordea yet would like to get involved in the tattoo industry.
" unfortunately, We cannot comment on specific client matters the pga. our secrecy.
- We are sincerely infuriating when there are customers, who experience to run into trouble when they do business with us.
- during the last months we have found ourselves in a very unfamiliar situation pga. of coronakrisen.
- We have over extra strong to help all of our customers, and we have helped the vast majority in this difficult time.
- But when things are going strongly, it happens, unfortunately, sometimes, that we get skew in a case and make a misjudgment.
- as soon As we become aware of it, we make sure to rectify it in the best manner, together with the individual customer, writes Frank Vestergaard-Olsen, who is responsible for small business customers in Nordea, Denmark, to the nation!, but what are you thinking?