Uber Eats has launched a new remuneration system for its delivery drivers in three urban areas, which the Union-Indépendant union denounces, estimating that it reduces remuneration “from 10% to 40%”, while it must extend according to the platform to the rest of the territory “in the coming days”. In the urban areas of Lille, Rouen and Valence, since October 10, a “new pricing system” has been put in place by Uber Eats to “value the time spent completing the trip”, says the delivery platform, contacted by the AFP.
“The calculation of the price of a trip now takes into account the delivery time (whether it is the waiting time at the restaurant, to get there or the wait at the customer's house for example),” explains she added, adding that this new pricing “ensures fairer remuneration for delivery people”, of whom there are around 65,000 today in France. Union-Indépendants, a union of independent workers, denounces in a press release this “unacceptable” decision which was taken “without consultation” and which causes a “drastic drop in remuneration”, estimated at 10% to 40% “compared to the previous price list.
Uber Eats defends itself and affirms that “this change is not intended to reduce the average remuneration per trip”, adding that they will continue to “monitor its impact for delivery people, restaurateurs and customers of the application closely”. The group also specifies that this measure is accompanied by the establishment of a “minimum hourly income of 11.75 euros”, resulting from an agreement signed in April 2023 between delivery platforms and trade union organizations. The Union-Indépendants union, contacted by AFP, indicates that it “understands nothing” about this new price list, and demands “an immediate end”.
In the north of France, in Armentières and Douai for example, Uber Eats delivery drivers went on strike to denounce this new pricing system, while Uber Eats is preparing to extend the measure “to the national level in the coming days ". The Union-Indépendants union says it is “ready to discuss to build real pricing, based on legible elements”, while inviting delivery people to “be ready to mobilize massively if nothing changes”. The CGT, for its part, congratulates the striking delivery drivers and calls for “amplifying the movement” throughout France, particularly during the weekend of Friday November 3 to Sunday November 5.