As we know, the delays in obtaining an appointment to (re)make your passport or identity card are extremely long. To this brake is added a technical obstacle, since the site of the National Agency for Secure Documents (ANTS), on which you have to go to make your pre-application, is temporarily inaccessible. When one wants to access the online service, a blank page with the message "502 Bad Gateway" is displayed.
According to the testimonies of Internet users on social networks, this dysfunction has been going on for at least Wednesday. The steps to carry out his identity documents are not the only ones affected. The ANTS site is also used to carry out all the procedures related to the driving license (register for the exam, request the production of a license, etc.), or even to request a gray card to register your vehicle.
On Twitter, the ANTS explained this problem by “reasons beyond our control”, without giving further details. The administrative establishment clarified above all that the online procedures could always be carried out, but via a circuitous access path. To do this, you must go directly to the address https://moncompte.ants.gouv.fr/connexion.