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Facebook deleted Photography account: So everything went wrong

A black flag in a post, and seconds after more than ten years of life on the social media away.

How experienced the Trine Mortensen from Copenhagen, since she was 9. april of this year, suddenly discovered that her Facebook account was blocked. And not only locked but completely deleted.

- It is really uncomfortable, because I got a feeling that I had done something wrong. Thus violated some rules.

- And I wonder for a longer time than what it is, I have done wrong, since it happens to me, she says to Ekstra Bladet.

See also: YOU can stop Facebook

Trine Mortensen is one of the danes, which runs its head against a brick wall when trying to communicate with Facebook. Private

however, It was not her, but the hackers who were to blame. And as DR News previously has documented, the phenomenon has affected more and more people.

the Hackers took over, so the control of her account and put the flag for terroristorganisationen Islamic State on the profile. According to Facebook's rules is the immediate consequence of such an action that your account be deleted.

And it helped nothing, that Trine Mortensen repeatedly tried to explain to the social network, that she was completely without fault.

- To get only some autogenererede answer. And I discover quickly that there are not people behind the messages. It is a machine that sits and answer me.

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Here is one of the most uninformative answers, as the Trine, when she very specifically tried to get help from Facebook. Screenshot

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Only when the Extra Leaf for some days ago went into the matter, something happens.

- So, went there well 17 minutes, before my account was suddenly opened again, and my entire profile is now back.

- It is so far-fetched it here.

And it is among other things the Unity medieordfører, Søren Søndergaard, very much agree with.

- It is absolutely crazy, when people like Trine wrongfully being put in this situation and absolutely no help from Facebook, he says to Ekstra Bladet.

Technology - 6. aug. 2020 - pm. 20:10 Need for action - not more hearings.

the Unity Søren Søndergaard is now asking the minister for culture to go into the matter. Photo: Jens Dresling

He has therefore asked the minister of culture, Joy Mogensen (S) to investigate the possibility of forcing Facebook, but also companies such as Google and YouTube to behave better.

- And the case must not end in a syltekrukke in the european UNION, stresses the medieordføreren.

- the EU has a major effect, yes, but we also need at home to do what we can.

Trine Mortensen hills proposal.

- It is reasonable that even a private company must act in an ethically correct way. They turn the very in their own rules of ethics and morality.

- However, the respects, therefore not at all the spirit in it, they want us as users to.

See also: Zuckerbergs yes-man

Facebook regrets

Camilla Nordsted from Facebook's nordic pr department regrets to Ekstra Bladet, that the Trine Mortensen's case dragged so long.

But she has at the same time, all users on Facebook to ensure the best possible against hacking with totrinsgodkendelse.

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