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Chaos at the webshop: Tim called 1200 times

the Company Nielsen Discount beats up to be able to deliver goods from the border directly to the front door.

Cheaper beer and soft drinks directly into the warehouse sounded like a good idea for Tim Jensen in connection with the grænselukningen have been unable to drive to Germany.

Therefore, swung the man from Tilst, near Aarhus card and sent 453 euros, equivalent to around 3300 dkk in the direction of Nielsen Discount 17. may.

It was just a problem. The goods never showed up, even if the money was withdrawn immediately, and now they are as silent as a monk with a vow of silence.

5. June I choose to cancel my order and demand money back. I get a confirmation, but I have not heard from them since. My phone has such a feature that automatically ring people up, if that is busy. I can see that it has now done 1200 times.

A part of the Nielsen Discounts concept is that they can prevent your car looks like this. The problem is just that many are experiencing, that the goods never come. Photo: Claus Bonnerup.

- The most awful is, of course, that the website is just running on and on, and they leave as if nothing happened. I can see on Facebook and Trustpilot, that several other customers have experienced the same thing as me, says Tim Jensen to Ekstra Bladet.

A look at Trustpilot shows that at least 41 customers since 12. may have experienced almost the same as Tim Jensen. Among other things, writes Lasse Vogl Thorning:

'Ordered products for approx. 3.500 kr 11/6. Only got approx. half delivered 22/6. Have called over 100 times in +49 461 500 332 82. Busy all the time, when you come through is put on. Have sent email twice every day since. Got the answer from the department in the Burg, through the contact form on their website that they are familiar with the problems in their Order management systems'.

the Extra Leaf has - however, not 1200 times - tried in vain to call to the Nielsen Discount, but as it is with the customers is recorded.

- It is not just red roses, there will be described, but I think, in fact, it is not for fraud or something like that. I have a colleague who got the goods, he had ordered without problems. So I just think that it is a small business that has had a little too much to see to in connection with the grænselukningen. But it is still not in order, says Tim Jensen.

How Nielsen Discount can deliver the goods from Germany, though the borders are closed, report the story nothing about.

the Extra Leaf continues to work on a comment from the Nielsen Discount.

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