Professor Markku Partinen trained in November tempur's staff, dealers and partners in education programme, thanks to which the bed the seller is able to choose more ethically more suitable solution for the customer. Training program passed the can use the title trained sleeping ergonomics expert.
Partinen raise the class raised an important issue, namely the positive association of the importance of the pillow, the bed and bedroom related. Bedroom is the place where we should mainly just to sleep. Book reading and make love the professor look was still there to hear, but not, for example, watching tv.Professor Markku Partinen trained Tempur bed sellers and raised human encounters, the importance of also sleep. Markku Partinen
Sleep is strongly associated with the emotional component, and therefore, by buying different from other consumer goods of acquisition.
– the Miserable bed, the seller may come unconsciously to bed last night, because I remember maybe his tylyyden or unskilled of, Partinen said the training day.
He also calls me wonder, would it be more meaningful to make a acquire and get the sleep ergonomics of the guidance from expert seller, with which conversation and interaction is associated with the already positive experience. In this case, the bed would be more comfortable, when the bed of the associated would be a positive experience.design my affect the products and customer service in the
– we recognize very well the Temp track so-called design was the influence for sleeping, smiling Arto Melancholic , Tempur Finnish country manager and one of the company's product development scientist.
Design refers to the holistic experience of products, so sleep products design, but also the service process design.
for Sale we use concepted and tested methods as it should, so that all individuals affected by things taken into consideration sleeping ergonomic solutions. But we give space also to personality. Humble my wish myyjillemme has always been that the service situation in the face of two people, not just worker role. Accordingly, the customer should take home as in addition to a comfortable and positive power to bring a customer service – new guy.
service design takeover Tempur makes people through.
– Everything the essence is always the people. In particular, we have invested in the philosophy and systems thinking an introduction to our quest for a better customer experience.
a Few years ago, for example, try to fly the entire staff of the Cyprus Pafoksella a week to think about their own thinking philosophy Esa Saarinen of the chair.
I Found it on the way also try our own language, or at least dialect, Melancholic design.financial research: the Finns will appreciate the Tempur design in place one
an Excellent example of the emotional component into account of bed design in the Tempur North collection, where design can be a big bed as if to levitate. Association pleasant sleep is clear and the North collection has captured the hearts of finns bedrooms with excellent success.
Antti Ruuskanen , noora lotta Neziri , JVG Jare , comedian Matti Patronen and Lotta Harala , for example, have chosen a North-collection years, a Melancholic dropping names from a long list of his own top man in his field.
– Better sleep and performance-enhancing properties in addition, they are fond of shaping and general feedback from customers is that today I will go to bed earlier.
This is a clear advantage to your well-being, for bedroom nightlife in need so the quality of sleep as sufficient length.
a selection of pillows in special high design iinipitoisuuden own Ombracio -pillow, with the four direction spread out on the wings are reminiscent of a butterfly, or some piparkakun. The design comes from sleeping ergonomics understanding, because the pillow allows to sleep in the best possible ergonomically in all sleeping positions.Tempur Ombracio -pillow
the pillow's name has been led in italian by hugging mean on the word.
– the Ladies at fairs and in stores questions are that do you have that Italian lover available, Melancholic tell for many of the pleasant feeling of a common own pillow.
Positive operant conditioning bedrooms and a sleeping box sure to add it to that Temp track sleep studies with users.
– No need to think that she had something better in my sleep, or back. Uniliitto and back association recommend only genuine Tempur, and it is also the necessary number of allowed convenience medicines, design.
Source: economic research 2017