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Because the robot failed, people had to work more

The first robot hotel in the world was inaugurated 2015 with great media fanfare in the Japanese Sasebo. The Henn-na, Japan welcomed Japanese for "strange Hote

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Because the robot failed, people had to work more

The first robot hotel in the world was inaugurated 2015 with great media fanfare in the Japanese Sasebo. The Henn-na, Japan welcomed Japanese for "strange Hotel", guests in a lobby with dinosaurs, and automated receptionists. In the Aquarium robot fish. The Check-in of delivery is completely digital, a robot brought the Luggage up to the room, there is an automatic Roboterei when questions of the guests helped.

After the opening, the Hotel purchased new machines. The number of robots increased from the original 80 to 243 of the piece. In the reception robot, in the Lobby sat a the piano and danced in the meantime. Only, Instead of the hotel employee's workload caused the robot apparently just more work. Therefore, the operator of the Henn-na-placed Hotels, according to the "Wall Street Journal" now more than half of the robots lame.

snore activated robot

For problems have ensured that the personal assistant Churi, in all of the rooms. This was turned on in the middle of the night, reports guests. Customer Yoshihisa Ishikawa about is reported by the "Wall Street Journal" of his little relaxing night in the robot hotel. Every few hours he had been of Churi, a robot with a doll-like appearance, asked: "Sorry, I didn't understand. Could you repeat that?"

early in The Morning, he noticed The robot had responded to his loud snoring. How he was able to give Churi, not found Ishikawa. Other guests complained about the wizard. On the question as to the opening Hours of the nearby theme parks, you would have received no answer. Actually, Churi was there to answer simple questions as well as heating and lighting in the room spoke on to use command.

dinosaurs overwhelmed

guest Atsushi Nishiguchi reported the "Wall Street Journal" as he did after an angry conversation with Churi tried to contact the reception. In the room he had found, however, no telephone, since the robot should theoretically take on all these tasks. According to Nishiguchi had to use his mobile to reach a human employee. Churi is now out of the rooms in the Henn-na Hotel, disappeared.

robot dinosaurs receive the guests (photo: Keystone).

other robots were responsible for the Trouble: half of The dancing figures in the lobby of the hotel had been broken or had to be loaded, there appeared to be a guest. In addition, the Concierge could not answer the robot at the entrance to the questions of the guests flight times and tourist attractions. Meanwhile, a human on-site staff is almost always – well, since the velociraptors-robots are mostly been with the Copy of the passports of foreign guests overwhelmed.

Luggage van "slowly and loudly"

The robots, which were used for the Transport of Luggage, have their tasks, also performed satisfactorily. Of the 100 rooms, you would have achieved only a good two dozen, since you could only move on flat surfaces, many facilities are not reached, and in the wet did not work. "They were very stuck slowly and loudly, and remained, as they tried to pass each other, please," said a guest.

A robot transports the Luggage of a guest. (Photo: Keystone)

Add to this that almost 4 years after the opening, many of the machines and their systems were outdated. "You have in mind to renew some of the robots, but has not factored in the costs initially," says the Manager of the hotel take Yoshi Oe.

people had to work Overtime

The Hotel was originally set to robots to tackle workforce shortages. It is located in a rural area where this is particularly great. It was assumed that the machine transport as well Luggage, room cleaning or Cocktails could blend as people. It was not so. The human employees would have to pay more Overtime to do the extra work, which would have caused the robot, so the Manager of the hotel.

Now, with less robots, defused the Situation. "It's easier now, since we are no longer called so often by guests to help in case of problems with the robots," says an employee, working for three years at the Hotel.

Certain Jobs are not substitutable

Meanwhile, the hotel chain opened more stores, for example in Tokyo. These rely only on robots, which have proved to be useful. Stay about a gigantic robotic arm that can move the Luggage in the storage space allowed.

Luggage robot in the Senn-na-Hotel. (Image: Keystone/Huis Ten Bosch)

The first store in Sasebo uses, meanwhile, is rather more subtle forms of technology, such as solar roofs for the generation of energy, and face detection. Certain robots are not there yet, but do a lot of. The piano player is about sitting at the Instrument, but not skin in the keys.

The hotel management have not shown the Experiment that certain Jobs are by robot substitutes, says Hideo Sawada, President of the travel company, which the chain belongs. "If you use robots, you realize that there are places where they are not needed or people just get annoyed," says Sawada.

machines take on more Jobs

If machines take away the people, the work, is a controversial issue. Studies on the topic are numerous. According to a report by the world economic forum (WEF) in the autumn of more work than people to do by 2025 machines and Algorithms. This, however, more jobs will be created than eliminated, according to the study. By 2022, could be abolished, according to which around 75 million jobs, according to the researchers. At the same time but should not result in the next five years, 133 million new jobs, but in all areas.

Asked the developers and experts of online trading and social media should be according to the forecast of the WEF software. Also Jobs in which the contact of person-to-person is important, would continue to be in demand, such as sales, Marketing, and customer service. Should elimination of routine jobs in the accounting and personnel Department. (Editorial Tamedia)

Created: 17.01.2019, 14:20 PM

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