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“We are now back to 99 percent reliability”

Lufthansa boss Carsten Spohr has assured that the chaos from the holiday season is over.

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“We are now back to 99 percent reliability”

Lufthansa boss Carsten Spohr has assured that the chaos from the holiday season is over. "The situation in the summer was bad," he told the "Stern". "But now we're back to 99 percent reliability." In the summer he apologized to customers - also to stand in front of his employees, as Spohr now said. At that time, they "had to explain to Lufthansa customers every day why global air traffic could not keep up with demand".

The demand for flights had skyrocketed after the corona easing, but airlines and airports could not keep up with the staff that had been reduced or lost in the course of the crisis. Airport chaos and flight cancellations were a major problem over the summer.

Spohr went on to say that the time for ultra-cheap tickets is now "over" - and "that's a good thing". Cheap flights are "ecologically irresponsible and economically nonsensical because you don't earn anything," he continued. It was also “disrespectful” towards the service. The average revenue for a one-way ticket with Lufthansa is still less than ten euros, said Spohr. In 2019, before the pandemic, it was eight euros.

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