Andalusian Employment Service in Andujar just launched the pilot experiment for the implementation new processes and IT tools that are framed in the Comprehensive Management Model. This phase also includes the Alcala la Real Office and 18 other offices located in the Andalusian Provinces. The new model, in which the public service is embedded -depending upon the Ministry of Employment, Training and Self-Employment- aims to ensure that users receive comprehensive and agile assistance to solve their problems in terms of registration, orientation, or labor intermediation.
Francisco Joaquin Martinez, the territorial delegate for Employment, Training, Self-Employment, Economic Transformation, Industry, Knowledge and Universities, visited the SAE office today to learn about these developments that will lead to "more specialized, personalized, and efficient technical advice. Martinez Garvin clarified that these changes are intended to make the SAE offices "stop being a place for people to register for unemployment and become a service that supports every person in their job search, adapted to their abilities, and linking job offers to the real needs of local businesses>>.
The new model uses artificial and business intelligence, as well as computer tools to massively manage data. These changes will be noticed by the iliturgitanos over time. The global target audience is approximately 9,140 job-seekers registered in this center (from the districts Of Andujar, Arjona Arjonilla Lahiguera, Marmolejo).
This initiative, along with the Statistical Profiling is one of two strategic projects derived from Master Plan for Organization of Active Employment and Labor Relations Policies will bring innovations in both the care provided to users and the work created by the technical staff of these centers. There are ten professionals working in this center in Andujar.
The SAE will gradually include career guidance for unemployed people into its portfolio of services at its employment offices. However, guidance for groups with special requirements will still be provided by collaborating entities through the Subsidy program it manages. Telematization will also be improved so that employees can complete professional orientation more efficiently. The technicians will have the technology and tools to effectively complete these tasks, including tools such as Statistical Profiling which uses Artificial Intelligence to increase the matching of job supply and demand.
The training of all staff was preceded by these changes. A training plan that includes more than 250 training programs and 140 activities will be approved and implemented by the Andalusian Institution of Public Administration (IAAP). It will also be developed in accordance with the agreement with the International University of Andalusia. This training was provided in Andujar in May and June and helped to acquire the skills and knowledge necessary for the office employees.
The new model was already in place in the second phase of 20 offices of Andalusian Employment Services in Andalusia (20 for each province). It is currently being improved and tested continuously.