This Monday's worldwide crash caused WhatsApp, as well as the social networks Facebook, and Instagram to cease sending messages. Use the apps correctly.
At 5:40 p.m., the first failures were discovered. On Instagram, you could see: "The news can't be updated." WhatsApp was an example of this. The clock kept turning and messages weren't being sent.
Why is this happening? Different computer experts believe that this global failure could be due to a problem with the domain systems (DNS). These are the ones that translate domain names, such as facebook.com. Diego Suarez (Technology Director at Transparent Edge Services) points out that although this was the primary reason that the websites and apps of the American giant didn't work, this time DNS is the result and not the cause. BGP routing is the root of the problem.
BGP, or Gateway Protocol, is the acronym for the internet postal system. This protocol is used by providers to know how to send network packets," explains the specialist. He pointed out that Facebook had removed its routes from BGP's ad system on Wednesday afternoon for unknown reasons. This means they are offline. It caused the DNS servers that translate domain names into IP addresses to become inaccessible to the rest the network, resulting in a drop in services.
Suarez thinks that the most likely cause is a configuration error that has created a domino effect on the autonomous Facebook system responsible for maintaining these routes. In any event, WhatsApp's more than 2,000,000,000 users and Facebook's 2,500 million accounts were not able to function last night.
The digital services panel Down Detector> seized the incident. This problem affected all content uploads (such as photos, comments, posts and messages) to Facebook and Instagram. It also affected WhatsApp messaging.
"Excuse us, something is wrong. Users who tried to access Facebook were only given one message: "We are working on it, and we will fix the problem as soon as possible." The Facebook spokesperson on Twitter admitted that "we know many people have difficulty accessing our products and applications", but did not provide further details. The company then accused him at the New York Stock Exchange. It closed with a 4.9% drop, which is a loss equivalent to 7,000 million dollars.
The social media network has not publicly disclosed the cause. This is not the first instance of such an event. In March last year, 91% of its users were without service for more than an hour.
Telegram, a well-known and popular digital messaging network, was one of those who profited from these evils. It saw its users grow significantly. It caused technical problems because of excessive demand.