The City Council has taken another step to implement electronic administration. It now uses a file management system that is more efficient and agile than the ones it used up until now, and which reduces the time required for workers.
The new model is a fundamental change in the organization of each City Council area. It is currently being implemented by esPublico, who are holding training and meetings.
Inmaculada mudarra, the mayor of Digital Government, Personnel, Transparency and Communication, stated that the goal is to speed up the processing of municipal files and make it easier for people to connect between different areas. Workers have expressed frustration at the complexity of the system they were used to. Gestiona will not only benefit the daily work and operations of municipal staff but also provide better services for citizens.
The implementation of Gestiona also means that all City Council staff will be able to use the electronic signature for all procedures. Mudarra emphasizes that this feature "allows for faster analysis and signing of documents"
Gestiona will allow for greater transparency through the digitization of all documents in the cloud. This will enable citizens to access them in a more simple and accessible manner. This system will allow citizens to perform municipal procedures online without the need to visit the Town Hall. They can also use their electronic certificate to operate.
Gestiona has saved around EUR75 per procedure for administrations that have already partnered with it. The mayor of Digital Government, Personnel, Transparency and Communication points out that there is a significant reduction in the time public employees spend working, with some cases taking just 17 minutes.