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You need to fly at christmas? Here are the busiest travel days

If you have plans to fly off to christmas holiday around the 21. and 22. december, it may well be that you need to move you out to the airport in good time.

Flykompensationsselskabet AirHelp estimates that just these two days will be the busiest travel days in the christmas days between the 19.-31. december, which can mean that many danes run the risk of flight cancellations and delay.

the Assessment is based on an analysis of past trends and data, which the company has collected from 2016, and 2017.

And if you look back in time, there is also a high probability that many Danish travelers will be either delayed or get cancelled their flight at christmas.

Thus showing AirHelps data, to more than 37,000 Danish passengers may be entitled to compensation due to delays or cancellations of flights in the month of december respectively in 2016 and 2017. It corresponds to a compensation of no less than 12 million euro in the month of december in the past two years.

- Danish airports preparing for an influx of air passengers in the month of december; however, delayed, cancelled or overbooked flights have to be on the airlines ' expense, and not the passengers, saith the AirHelp-director, Henrik Zilmer.

- If a flight is delayed or cancelled, passengers may be entitled to compensation. But we know that few passengers actually want to claim this compensation, because they are not aware of their rights. If passengers are affected by cancellations or delays, we advise them to sign up for live updates from the airport and to read up on their rights, in order to ensure that they will not lose their rightful compensation, he continues.

There are, however, Danish travellers themselves can do to minimize the risk of being affected by delayed or cancelled flights during the christmas season: that is, to travel at certain times.

According to AirHelps calculations is the best time to travel in the month of december, between the hours of 06:00-12:00, while there is also the fewest delays, on Wednesdays and Saturdays.

The time, where there was the most number of delays in the month of december in 2016 and 2017, were on the flights that flew between the hours of 22:00-05:59.

Here, you are entitled to compensation for flight delay

According to EU law, EC 261, as an air passenger is entitled to compensation for flight delays, when the following is true:

* Your departure date must be made no later than three years ago.

* You must be at least three hours late.

* You have the right to compensation if the delay is due to flight crew has been sick - but not if the delay is because a passenger has fallen ill, and the plane must therefore be countries.

* the Airlines can rely on force majeure by, for example, weather conditions, ash cloud, terrorist acts, who does, you are not entitled to compensation.

* The amount you are entitled to compensation depends on three factors: Trip distance, whether one's flight is within the EU or not, as well as the length of delay.

* It is EU law that applies, so when you fly from Europe, it doesn't matter whether you fly with a european or e.g. american airline - and it also applies to Norway and Switzerland.

- however, If you are flying to european countries, it is to your advantage to fly with a european airline. For example, you have purchased the ticket with the Dutch KLM, but it is u.s. United Airlines, which is the carrier of the flight concerned. In this case, it is the airline you actually fly with that apply, regardless of who you bought the ticket through. So you should as a consumer to think about if you can choose between a european and an american airline, so choose the european order to be covered.

* After a two-hour delay there is no right to compensation, but you have a right to accommodation, food and drink - often in the form of a coupon. It is just to ask the airline personnel at the airport.


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