there Is an accident, press the employee of the VBZ the emergency button and contact the control center. This monitors the whole traffic situation and depending on the accident, the police, the Prosecutor's office, the ambulance and the care team of the VBZ. Heinz Reichlin has built this Team in 2000, a few year ago. There is a coarser accident, he is within an hour. Like his Team, many employees are trained in the transport service and ticket control for the initial care, as they are usually first. "It takes no degree in psychology, but common sense," says Reichlin.
of The care team, ensures support and care but also, and especially, to the driver. The goal is, you as quickly as possible from the accident site to the emergency vehicle with the tinted Windows, the coffee machine and the stand to bring heating. Also, to protect them from curious passersby had formed all. There, you can come to a rest. Because sometimes it takes several hours until you are allowed to leave the scene of the accident. The Prosecutor's office determines the. In the case of any fatal accident will be initiated in addition, an examination and blood, urine and breath tested. Thereafter, employees will accompany the end of the VBZ, the affected driver(indoor) home.
this use of the vehicle, the VBZ experts go to the scene of the accident to protect the driver: Heinz Reichlin, the Director of operations.
The care team will need to reimburse in the case of serious accidents, notification to social worker Brigitte Gerig. Since 2013, the follow-up of the driver makes this. The VBZ created at the time the support services to post trauma to prevent climatic interference that may not occur until much later. In the days after the accident, the conversation with the employee seeks Gerig. "Many of them have a noise in the head, a Bang or the image of a running child," she says. In most cases, the taking after a few days.
If not, it gives the drivers of external psychotherapists. The follow-up is voluntary and free of charge. "It is important that our employees not handle the result well, so that anxiety and Stress when Driving," says Gerig. Before the driver(indoor) climbing back into the tram cockpit, checked out by a doctor whether you are capable of. All drivers with a fatal accident, Brigitte supervised Gerig, be again today in the Tram or Bus.
to avoid the number of accidents, the VBZ also prevention training. 800 senior citizens and 1800 pupils have been made aware of in the last year of the dangers. Employees who were over years accident free on the road, be awarded by the VBZ on a Celebration.
Created: 02.04.2019, 20:11 PM