After a record number of complaints, warns the consumer ombudsman are now about the energy company Welcome A/S, which mislead the consumers 'extremely coarse'.
It writes the Danish newspaper Jyllands-Posten on Thursday morning.
Welcome, and the company's four partners, mislead, among other things consumers 'to present itself as a Danish Power Analysis, the State Strømanalyse, Danish Elanalyse or otherwise provide the consumer with the impression that there was talk about an independent and/or public best practices', writes the media.
in Addition, there is a warning that the company is pretending to be the consumer's previous or current utility company is lying to the consumer's current energy provider is closed or sold and provides false information about potential savings.
- It is not false information, which one is going to give by mistake. I would describe it as deliberately misleading, " says consumer ombudsman Christina Toftegaard Nielsen of Jyllands-Posten.
the Consumer ombudsman has now, for the second time in a year reported to the police Welcome. They are accused of having made 128 illegal calls to the consumers and to have misled them 91 times during the interviews.