You know the ones guaranteed: Customers who rough trying to haggle the price down, even if you have already beaten on the cheapest solution.
nevertheless, it is far from all that goes so far. In fact, take most of the consumers accepted the offer from the first artisan, they are in contact with. Many fail even to make a written agreement with the tradesman or the company that ends up with having to stand for the work.
This writes the newspaper the Invitation to tender after having looked at a survey research Wilke has made for the Danish Competition and Consumer authority.
In this survey is a total of 1160 danes have been asked for their experiences with the artisans of the past two years. Among the 400 people who have paid for tasks between 10,000 and 100,000 dollars, 60 percent accepted the first offer from the first artisan, they have been in contact with.
Just as large a proportion have not negotiated the price, while 40 percent of respondents have only a verbal agreement.
so many consumers to settle for a verbal agreement to come back of the deputy director of the Danish Competition and Consumer authority, Mette Rose Skaksen.
- Both will have the delight of a written agreement, because it reduces the likelihood of misunderstandings and subsequent complaints, says the deputy director in a press release.
Nor the consumers, who get made smaller tasks by craftsmen, is apparently critical to the price, they get presented.
75 percent of those who have paid for a less håndværkerjob to between 5000 and 10,000 dollars, has either consulted with one another craftsman on a better deal or none at all, 20 percent have tried to negotiate on the price, while around 50 percent have only a verbal agreement.
It can be problematic, think Mette Rose Skaksen, as consumers can potentially save a lot of money.
- When the consumer takes a single craftsman's offerings for granted, so they lose konkurrencegevinsten, which sometimes is significant, says the deputy director in the press release.
there is Some evidence also that it is not entirely a waste of time to negotiate on price. Among the consumers who paid for a greater håndværkerarbejde, got 86 percent of those who tried to haggle on the price, something out of it, shows the survey from Wilke.
According to the survey, most consumers, however, happy for the piece of work, their craftsman has done. Over 80 percent corresponds namely, that the quality of the work was, as expected, while only 8 percent are dissatisfied with the work.