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The mother of the family of HS opinion column: the error of the Coil in decision making life a living hell – will Not help as expected to understanding of the landlord
The coil checks take seven working days, and no family help other than to wait.The coil and the mother of the family, the interpretation error about the nature of the differs from each other. So far, the family has been content with waiting. Timo Marttila / AL

hundreds of euros of error family income support decision difficult for the helsinki-based child family life christmas – especially when the Coil correct his mistake quite sluggish. The mother of the family write about the problems of Helsingin sanomat Opinion column 12. December.

the Family had noticed the error in the income support decision. My mom called the Coil as soon as possible assuming that error will be corrected immediately.

– I Assume that they adhere to as well as your solution guideline – according to which the error should be corrected as soon as it is noticed that the administration of the law, according to which rectification is to deal with an urgent matter, he writes.

it happened to me. The coil is interpreted by the error correction check of the calculation, by solving the consumer in seven working days. Number of contacts in spite of the coil's view on this has changed.

– Errors are human. But the fact that the error correction will take seven working days, is not human, he writes.

due to an Error, the family is now trying to do, even if the budget is several hundred euros a notch. It affects, inter alia, grocery shopping, rent payments and etälasten meetings.

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