Competition and consumer authority to instruct the release consumers the toy stores run have been Top-toy-company bankruptcy-related matter.
the Danish Top-Toy company has been declared bankrupt 28.12.2018. Top-Toy owns the nordic, BR Toys and Toys ”R”Us -toy movements, which cease to operate no later than today, Monday.
When the company is declared bankrupt, it no longer has the right to impose bankruptcy on the assets within the. The bankruptcy of the property management to court-appointed administrator. Bankruptcy proceedings occur in this case under the laws of Denmark, told the Finnish Competition and consumer authority.
according to a consumer is a good company and bankruptcy information, please visit https://top-toy.com/.gift cards crediting
30.11.2018 and after the purchase of the gift cards that you haven't had time to use, the bankruptcy estate is declared to pay compensation.
Clients should send the bankruptcy estate of the e-mail address email@example.com a copy or image of the gift card and the purchase receipt. In the photo, or the copy has to be visible in the gift card number and the receipt copy of the purchase date.
in the Email should indicate also your name and account number in the IBAN format. The rebate is paid to the account indicated. The message is worth writing in English, if possible.
Before 30.11.2018 purchased a gift card crediting is not bankrupt, not likely, and those requirements will only be addressed later. A claim may, however, the above-mentioned instructions to the trustee also in these previously purchased gift cards if purchase is safe.Product substitution
Product substitution is only possible 31.12.2018.
the Products with a return or exchange policy left, cannot change to longer 31.12. them to TOYS”R”Us and BR-Toys-stores that are open, regardless of which store the original product is purchased. All the stores are closed for good 31.12.2018.
the Products is not possible to get the money back, only exchange is possible. Also gift cards are not refundable stores.ecommerce orders
the Company has informed that they online store to make orders, where the customer has had time to get the confirmation of the order, to be delivered again to the customer.
If the consumer has ordered the product on a bankrupt company's online store and paid for product in advance, but the product is not provided, the consumer's chances of getting money back depend on the needed payment.
If the consumer has paid for the supply to stay the online store purchase, or gift cards with a credit card, can refund in bankruptcy rather than require also a credit card issuing authority for consumer protection under the act. Also payment cards debit feature paid for purchases may possibly require a refund from the card company, if the company has card terms and conditions or otherwise, this commitment.
If shopping is paid using online banking, the consumer can apply to their claims undeliverable products, bankruptcy.Product defects
Before the bankruptcy the company acquired the goods any errors it is possible to submit a complaint to the manufacturer, importer or other previous sales stairs a representative for the company to obtain a refund of warranty or the statutory liability for defects.
If the product is paid by credit card or other product, the acquisition financing granted to on credit, the consumer is able to make a complaint also to the creditor.