After having received extensive praises from several techanmeldere, is Samsung's big bet on the future of the telephone rocked from each other.
on Wednesday began the very same critics-namely, to talk about how both the screen and the folding mechanism on their Galaxy Fold fails.
In some cases, this is a special film that is located over the display was removed by the users, who thought that it was a normal protective film.
however, It is not, but rather a special foil, which should be lying on the 15.900 dollars expensive phone.
The screen on my Galaxy Fold review unit is completely broken and unusable just two days in. Hard to know if this is widespread or not. pic.twitter.com/G0OHj3DQHw— Mark Gurman (@markgurman) 17. april 2019
Other reviewers have, however, done no more than use the phone, which nevertheless is broken down or has suddenly gotten strange bumps under the display. Supposedly because small debris can easily get under the screen and damage it.
- I have used the phone in quite a normal way, says Dieter Bohn from The Verge.
- As to open and close it and put it down in my pocket.
Samsung responds with a two part statement on the Galaxy Fold screen issues. There's still no clear answer as to what broke on the screen where users didn't try to peel off that protective layer.https://t.co/B60VkKObtx— Dieter Bohn (@backlon) 18. april 2019
Bohn believes, of course, that it is worrying that the new and very expensive phone then you can easily go in pieces. Particularly because ordinary users rarely can expect the same rapid response, as he and other reviewers have experienced. Namely, to get flown to a new device.
- It is problematic that the small dent below the screen could squeeze in so sharply that it got the screen to go in pieces.
Samsung confirms in an official opinion on the matter, we received several inquiries from reviewers, who either have experienced, that their devices are passed spontaneously in pieces. Or gone to pieces, because they removed the protective foil.
the Units will now be thoroughly investigated. And when the phone shortly goes in the deal, among others, in Denmark, there will follow a clear warning that you are not allowed to tinker the foil of the screen.
Technology - 9. apr. 2019 - at. 13:16 Denmark's most expensive mobile for sale
It is in fact not the first time that it has shaken up Samsung when the company is trying to go further than the competitors.
In 2016, the race is the south Korean giant to be in serious trouble, since you built a too large battery in the new Galaxy Note 7. This meant that more phones caught fire. And that the company's phones were forbidden to take with at most airlines.
Subsequently, it emerged that the company and its subcontractors had been too busy trying to beat competitors on battery life. The consequence was, that there was sloppy with the development of the large battery.
the Case broke at the time not only hard on the Samsung's image, but was also an extremely expensive affair, as millions of units were to be returned.
the Galaxy Fold yesterday in the presale 26. april and sold from 3. may at YouSee, Elkjøp and from Samsung itself. But that Extra Blade warned already 9. april: our advice is that you wait to buy. First, about a year or two the technology will be mature enough and affordable at a level that can be defended.
This is incredible. Three separate specimens of a $2000 product breaks within days of being sent to three different reviewers in three different ways. No matter what happens with replacement units, nor what the explanation, why would you have confidence in the product? https://t.co/sqv76En0S1— Walt Mossberg (@waltmossberg) 17. april 2019