a few weeks ago, a woman in her 70s taken to hospital after being stuck in the doors until 12:ans tram to Nockeby, writing in the Middle. According to the local newspaper to have a number of elderly passengers complained in just the doors.
On Thursday, was Arriva who run the trains a information meeting at a home in the area. In the midst of which was in the meeting tells us that several people testified that they jammed and damaged when they have not had time to get on board before the doors struck again.
for a training in resesäkerhet. However, when DN is talking with Christer Ekelund, head of communications at Arriva, he does not want to name the tågoperatörens initiative as a training. He also stresses that it is not something new with the targeted information activities against the elderly.
" We have in our contract with SL is committed to implement the information addressed to schools and in some cases also to homes for the elderly. It not only Tunnels, but also in our other modes of transport i.e. tram, bus and lokalbanorna, "says Christer Ekelund and continues:
" We know that there are many elderly people who live along the Tunnels. At Alvik, there are nursing homes that are affected by both tvärbanan and Nockebybanan and I know that we have had targeted promotions for instance, when we have had suspensions on the car.
the security manager at Arriva, say to the Right in that many older travelers have complained Nockebybanans doors and minor damage in the form of bruising is quite common.
the trams are light sensors at the doors to prevent passengers make the bad. If someone hurries on board, it can happen, however the sensors did not have time to register this, and a risk of crushing occurs. It has also been the sensors miss the walkers.
" One of the things we will inform you when we are out on residential care homes is that if you will with a walker is that it is not sure that the light sensor detects the. Then you have to be mindful of it. Normally it works, Christer Ekelund to DN.Christer Ekelund, communications manager at Arriva Sweden. Photo: Thomas Carlgren
" Then it is the responsibility of the driver. But if the driver shouts out ”the doors” and it will no and press enter rullatorn to keep receiving doors so it has also a personal responsibility. As to pay attention to warning signs and safety information. The information is in several places as on doors, information boards and inside the vehicles.
– We always have the responsibility. But if a private citizen has stopped a foot or to injure itself, the person not quite fully put the responsibility on us. But it is we who have the burden of proof to prove that this person has done it in this way.
" If we, as the operator can show, through, for example, the witnesses or the movies, that someone has infiltrated into the doors, we are still legally liable for the damage. But damages, in the case of a damage, can then be reconciled.
" If there had been a problem as we had made it. But statistics show that it is not a problem. You do not need to be worried that we are running away with a walker hanging halfway through the door because the train does not run until the doors are completely closed, " says Christer Ekelund.
He adds that there may be incidents that are not reported.
" But then we can assume that there is some more serious damage.
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