the Discovery was made when a person who called in to the social services of Årsta-Enskede-Vantör got to hear a voicemail message that was played, something that TV4 was the first to tell you.
It turned out that the voicemail belonged to a different person that called in to social services. The person who heard the private message, contacted the district administration and told them what happened.
"this is extremely serious because the messages may be being intercepted contains personal information which is sensitive, the people who called in has the called to they need help," says Johanna Engman to DN.
and a number of municipal companies were affected by the bug which were found in the 730 stadsanställdas phone number. During the four days called a total of 2.047 people to them, but how many who have heard another person's message is not clear.
– We only know the person who called in and alerted us, but it can, of course, have been more concerned.
another consequence of the bug is that the people who called in to social services have been no help when they called in and instead got to hear another person's voice mail.
– There is a risk that the voice mail messages disappeared from the employees ' phones when they are being intercepted by unauthorized persons, which is serious enough.
" We contacted them as soon as we became aware of this, and they acted immediately and took back the update of the server. Since then we have had a dialogue with them about what has gone wrong but we must know first when they investigated this properly.
in december last year when another of the city's suppliers accidentally cleared close to 400 personal data. Then digital messages with personal data to have been sent to the wrong recipient. The persons concerned were in the group with the financial assistance who have indicated that they want to receive myndighetspost in a digital mailbox.
– these events have no relation to what we have seen, it concerns the two independent suppliers. What we do is we look at the reports and see how we can develop routines, so that we can minimise the risk of such events happening again. My starting point is that suppliers do the same, " says Johanna Engman.
Telia's investigation of what went wrong is expected to be finished within the next couple of days. All of the 35 borough administrations and the companies have made a notification to the data Inspection board about the incident.
Read more: the Swedish data Inspection board extends its supervision around the 1177 Vårdguiden
Read more: ”Personuppgiftsincidenter usually depends on the human factor.”