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Older Case of Movia-promise: - Have in no way listened

Denmark's largest transport company, Movia, has decided to hang intervals of time up at their bus stops.

It has Movia chosen to do because of the massive criticism they received when they chose to remove the physical busplaner at 14.500 stops on the island of Zealand.

'We have been criticised for not listening, and we are sorry. In the many op-ed and letters that customers have sent to us, have several pointed out that information about how often the bus runs over a day and week could be a good solution. And when the time intervals only changes with some years apart, we agree with the customers that it is a good supplement to the digital information, says communication director at Movia, Camilla Struckmann, in a press release, which was released Tuesday.

the time intervals to show how long it will take before the next bus comes. It means that certain specific departure times are still not on the bus. They should still be found on the internet or via the sms service.

It has been particularly the elderly citizen, who has been critical, over to busplanerne would be removed. And the new work does not, and to help the older citizens, believe Michael Teit Nielsen, who is deputy director in the Older Case.

- I must just say that I do not comprehend, that you choose to take as small a step in the right direction. They should instead take that final step and put the timetables up, as many customers are demanding, he says to Ekstra Bladet.

Michael Teit Nielsen also believe that the new solution benefits something.

- Movia has in no way listened. If they listened to the passengers want, so they would know that you should be able to see whether you should wait for two minutes or 58 minutes. It is not enough that one can see that the bus goes once an hour, he says.

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Movia: Good solution

despite the fact that several older citizens still can't get all the information at the bus stops, Movia though, that the new time intervals is a good solution.

through the years We have seen that the roadmaps can be changed more and more. It can be, for example, that any roadworks or an event in the city means that traffic should be settled in a different way. Last year it was changed 4,000 times. But only every 10. time we could reach to change the printed information at the bus stops. As being the information on the bus stops suddenly, the misleading and the situation we have been bored of. Information about routes and time intervals can keep to the reality, we settle the traffic in,” says Camilla Struckmann, who is communication director at Movia, to Ekstra Bladet.

- What's up with them in the skate, where the bus might go for a walk in time. They must just hope that the bus is just around the corner?

- We are owned by the 45 municipalities and 2 regions in denmark. And we have listened ourselves to is, that those who live in a place where there is limited public transport, good to know about when and how often the bus runs. And just because you don't have so much busbejening in higher level planning his trip home to avoid having to wait unnecessarily long, says Camilla Struckmann.

however, It is not entirely impossible to get a physical version of a bus timetable. In the future you can get a physical copy, but only if you are inside the bus.

- If you can get a physical copy inside the bus, why can't you just hang them up at bus stops?

- This is because we can't reach out and update the information available out on all the stops just as quickly as the changes happen. The example on Monday with the DSB's walkout shows very well, that with it printed we can not inform in the same good way, as we can digitally. The precise time at which we give, therefore, digital, and so, we will strengthen the approach to printed information to those who prefer it, know that you can also take a printed, folded road map in the bus in addition to print it from DOT's website or call us and get it sent in the mail, telling Camilla Struckmann.

the Movia will also inform you in their press release that the time intervals to be hung up between the end of easter and the start of the summer holidays.

however, They have not found a supplier yet, and it may mean that coach passengers have to wait even longer before intervening gets hung up at the different stops.

- We are in the very last stage of the bidding process, so we expect to be ready for the time, says Camilla Struckmann.

- it Is not silly to convey that they come up in the time period when you do not have a leverendør?

- We are so close to having an agreement in the house, so we are not nervous, that we can't reach, she explains.

the Danish policy - 27. feb. 2019 - at. 17:59 Movia surrenders - almost: Put the schedules up again

the Danish policy - 22. feb. 2019 - at. 06:08 More headwinds for Movia: 'I thought it was a really bad joke'

Community - 20. feb. 2019 - at. 11:50 Give us busplanerne back

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