MobilePay-crash costs institutionalised christmas gifts

Panic.

Just as a matter of the other day began to topple into Operation xmas giveaway, which is funding the christmas gifts for children placed on the bl.a. the orphanage, was the payment service MobilePay hit of a comprehensive it crashes.

- It happened at the worst possible time. Entrepreneur Martin Thorborg had just on Facebook shared a post about the collection. It created a viral domino effect, where many tried to donate, but in vain, sugar, Rasmus G. Kristensen, volunteer in the Operation xmas giveaway.

He was already dissatisfied with the MobilePay had forced the organization from a free-solution and a business solution, which costs up to 75 pennies for every donation.

- It challenged our principle that all money collected goes to the children. So fortunately offered to our main sponsor Gavefabrikken A/S to compensate the cost of MobilePay - as despite our charitable purpose had rejected us, when we asked whether we could not get rid of the fees, says Rasmus G. Kristensen.

MobilePay has also refused to provide any form of compensation for the loss which the Operation xmas giveaway the other day led.

Based on experience from previous years of fundraising, fear the Rasmus G. Kristensen, that the loss amounts to eur 50.000-100.000 kr., but the amount of good reasons unknown.

During the crash, we tried to call to MobilePay, but they did not take the phone. Instead we wrote to the them Facebook, which after a time came a dumsmart answers with assurances that some crabs clinging to their technicians søreme worked on the case, explains Rasmus G. Kristensen.

- MobilePay also wrote to us on Facebook, that the crash did likewise hurt them, but excuse me, he says, and continues:

- I allow myself to doubt that MobilePays employees were just as bored of it as it børnehjemsbarn, who have to make do with a used kuffertrem the christmas gift of his alcoholic parents - while the other children receive gifts of several thousand dollars. It sounds caricatured, but such is the reality in fact, says Rasmus G. Kristensen.

He stresses that Operation xmas giveaway is approved by the Indsamlingsnævnet.

Peter Kjærgaard. Photo: PR

MobilePay-chief: We exempt the non-governmental organisations for charges

- Peter Kjærgaard, press officer for the Danish MobilePay, why should a charity pay 75 pennies per. donation?

- 75 ear is the maximum transaction price. The price will be lower if there are many transactions, but even 75 pennies are the lowest on the market.

- But why should they have to pay fees to you guys?

- Basically we are a business that also has needs for revenue. But actually relieve we all NGOS (Including charitable organisations, red.) from the transaction costs, if they are available on Skat's official list of approved associations. Thus, we are making a contribution. Organisations such as the question, there just is approved by Indsamlingsnævnet, we can not exempt as r.ex. also fundraising for political purposes and many other things are on the Indsamlingsnævnets list.

- But this could as easily relieve the Operation xmas giveaway from the charges?

- We do not want to be arbiters and in each case take a position on who can be exempted. Therefore, we have chosen this objective criterion, that it is Skat's list, we are based in the.

- But why compensate In not Operation xmas giveaway, now, when it is common ground that they have lost money?

- According to our conditions, we will cover not loss, which can also be impossible to estimate. We have 120.000 operators, including f.ex. pølseboder, clothing stores, and much else that customers, and it would be administratively impossible to deal with.

- But, then, could compensate an organization that supports institutionalised with gifts?

- There are many collections in Denmark, and we want of principle, not to be arbiters about which purposes are more important than others.

- the Organization is offended by that In the enlightened to be just as bored of the crash, as the children who will go without christmas gifts?

- We wrote that we were just as bored by it, as the volunteer adults, who collect money for the children. Nevertheless, it may well be that the wording should have been a little different. We do not want to be arrogant or insensitive to our customers. We were even violently frustrated with the crash, and fought hard, because we knew that many could be affected. That was certainly not to offend anyone.