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Karin would buy passports: DSB rejected her

I think it is a smaddergod idea the DSB has got to sell interrailkort to Denmark for 299 dkk for a week.

- Just what we need in such a corona-summer.

- So I took the bus (it should not take the train between 15-17 when you travel pensionistkort) from Vangede to the main line, and asked me nicely up in the queue.

- But great was my surprise – and outrage – when I got the message that I could not purchase such a passport with my cash.

- No, I had to go on the net and trade, said the busy employee.

that was the gist of it Tuesday from Karin R, 67 years old, in the nation!-phone. Karin had just received the sobering message in the Dsb ticket sales, and did not think it can fit to the DSB – which, however, is still owned by her and other Danish citizen – just to exclude her as a customer, because she is not on the network and not using the debit card.

Her complaint, which the DSB has been given the opportunity to comment on – continues, therefore, as follows:

- But now we are someone who does not like to mix the net and the money together – you hear so much about hacking.

- So now, I want to know why the DSB discriminate against us older people on the way.

- Or is the truth that they would rather not have us in the trains, said Karin, and DSB is similar, that they would very much like to sell a passport to Karin - but they will not accept cash:

- Rejsepasset, there is a part of the summer package from several parties in the Danish Parliament, is, of course, for all! And we look forward to welcoming the many tourists alike.

- We have in the DSB quickly made sure that all of can buy rejsepasset, which applies to the whole of the collective traffic in the country.

- It can be on the dsb.dk, where you also will receive your ticket electronically.

- today, 93 per cent. of our ticket sales through electronic channels, and we do not experience problems with hacking etc.

- Why can Karin and the other confidently turn in our ticket sales and help to buy rejsepasset for travel across public transport in the whole country.

- But with payment from the credit or debit card, unfortunately not with the use of cash is the answer from the head of communications at DSB, Niels-Otto Fisker, but what do you say?

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