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Emil received the mysterious text answer: Now regret Telenor big mistake

on Monday afternoon sent the 47-year-old Emil Trankjær a text to his friend. The friend replied seven minutes later, which was not something strange, but as a foreign man an hour and a half later also replied on the same text, understood Emil Trankjær nothing.

He beat it in the first place to go and thought it was spam, but after having written back and forth with the strange man, he found out that the man be able to reproduce the message verbatim.

It got Emil to double check, he should have sent the text message to the husband's number by mistake. But that was not the case. The Sms was only sent to his friend, showed the history on the phone.

- fortunately, This was an innocent, work-related text. It was not something intimate, and it contained no pins. But it could have been personfølsomt and in the worst case, it may be a code that can be used for fraud, " says Emil Trankjær to Ekstra Bladet.

Therefore, he called immediately to his telecommunications company CBB Mobil, which was also very unsympathetic and had never heard of a similar case. It simply could not be done, came the answer.

Later, he was called up by the phone company, who had been in contact with Telenor, who are behind the cellular network, and here was the message, that was a big mistake, as there have been a handful of examples of the former.

the Error concerns Emil Trankjær.

- It can be misused. There are CYBER-criminals, who can make everything possible. I think most will be reluctant, to the head of household can do, he says.

the Extra Leaf has been in contact with Telenor, which now has examined the matter. In a written reply recognises, Telenor, there has been talk about a complicated server-error.

'We do of course take the matter deeply seriously. We always, when we have the personal details to make. It is also the reason why we immediately took contact to the company where fejlroutingen takes place. It must be stopped. We can only regret our own role in the case, therefore, we regret of course that there were delays on some text messages in the course of Monday', writes Telenor.

Read the entire telenor's answer here:

There happens to be a customer of telenor's network sends an sms to an acquaintance, who is a customer on another network. Monday afternoon had Telenor a failure on a server, which means that each sms is sent with shorter delays. Usually responds modtagernetværket that a text is reached, if it is not done, sent a text message off again to ensure that it reaches. This is what happens when you time to time experience to receive two of the same sms.

But on Monday afternoon receives telenor's network is not a receipt for all sms’are sent into the receiving network. Therefore sent a text number two off. But when it is sent into the network, it routed wrong in the network and are therefore sent to an incorrect recipient in this network.

Telenor will become familiar with the problem, when a customer approaches Tuesday morning. Telenor shuts immediately down the server, causing the delayed sms's and contacts to the relevant telecommunications company, where sms messages are being routed to the wrong recipients.

Telenor do not yet know why the sms routed wrong in this particular network, but is in dialogue with the concerned telecom company with the purpose of troubleshooting or amended procedure.

All five of the Telenor customers who are affected are informed. Just as the relevant authorities are also informed.

How to write telenor's chief press officer Rasmus Avnskjold after having investigated the matter to the bottom.

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