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DN Opinion. The police offers many e-services

Reply to Fredrik Grufmans letters to the editor, ”the Police's ancient methods makes it difficult for the citizens” (10 april): letters to the editor writer sa

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DN Opinion. The police offers many e-services

Reply to Fredrik Grufmans letters to the editor, ”the Police's ancient methods makes it difficult for the citizens” (10 april): letters to the editor writer says that the police do not understand the benefits of digital services and that the agency is living in a bygone era.

the Police's it operations has in recent years undergone a number of structural changes. The image is that both working methods and the management and governance of it activities are organized in a modern way, and in accordance with best market practices.

an example where vapenlicensärenden be handled completely manually, via paper form that is mailed and then processed by an overloaded police officer. In reality, the company launched an e-service for vapenlicensansökningar on the police website in september last year.

And the police are working hard to further e-services to be offered in the future. Today, there are already e-services for the reporting of certain crimes, such as fraud, damages to property, attempted burglary, etc. In december 2018 was notified about 120,000 crimes to the Police, of which approximately 22 percent was made via an e-service.

in Addition there are e-services for applications for a wide range of conditions, such as for outdoor cafes, byggetablering, etc. Authorisation applications will also have a large unpredicted and, in 2018, took the police received more than 300,000 notifications via e-services.

today, e-services for the notification of parkeringsskada and validation of proof of identity card. The fact is that the latter e-the service won the prize eDiamond award as the year's best public e-service in 2018. And in the coming year is planned a very large number of new e-services for the state.

But Fredrik Grufman has the right to the police is a comprehensive and multi-faceted business, with assignments ranging from crime prevention, investigation and prosecution activities to activities that are more of servicekaraktär. As an example of the latter type of operation is an email service for stray animals.

in Addition, there is a very comprehensive e-services to book an appointment for the issuing of passports and national id cards. This e-service has, during the past year been standardized in a way that made it more effective.

mention Fredrik Grufman also digital evidence, and it is an area that the police worked hard with the last few years. In several of the e-services for the condition mentioned above is the possibility to attach files to the applicant.

In the day use also, in principle, all police officers in external services of their cell phone among other things, to take up the digital evidence. For this, there are a number of the police very popular and well used apps which we developed together with the police officers who use them.

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