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Computer problems in Berlin : citizens offices temporarily lame

The Berlin-based civic authorities have sent on the Monday morning customers back home, because due to computer problems, their concerns could not be edited. Part of the problem on social media, among other things, in Lichtenberg and Steglitz-Zehlendorf. Frustrated customers tweeted about the failures.

The Berlin IT service center (ITDZ), which is in charge of the infrastructure, conducted on Monday morning, a restart of the server, the Software VOIS delivery then. Since about 11 p.m. the problems were fixed, said a spokesman for the interior administration.

The cause of the fault indicates a software error, for which the state office for citizens ' and regulatory Affairs (LABO) is responsible for the responsibility of the ITDZ said in a statement.

A spokesman for the Senate administration stated that there had been technical problems in the technical procedure VOIS in all of Berlin's citizens offices, mainly, therefore, were Reporting, passport and identity card matters, have been affected.

daily mirror people Free

Basically, the districts tried to ensure the operation as well as possible. For example, have passed in some cases where customer could not be operated, the possibility of applications still to be incorporated, and later on in the System.

the short-term replacement appointments had been offered to the possibility. As the speaker explained, supported the ITDZ the LABO in case of failure. The cause of the fault will now be examined.

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