Billag-the successor to complains about the very great effort

The Billag-the successor to Serafe criticized in the dispute the problems around the Radio and TV tax the cantons and the municipalities. This should bring your defective Register in order, said a Serafe-speaker of the "Central Switzerland on Sunday" and "Eastern Switzerland on Sunday".

Serafe must receive "thousands of complaints" from customers, incorrect invoices would have received due to the "blurring of the billing", which would have resulted from the of the municipalities and cantons of the data supplied. Despite one and a half years of preparation, this was not predictable.

In January, 3.6 million invoices for Radio and television reception fees had been sent for the first time by the new collection Agency. The delivery of some bills to incorrect addresses led to complaints, because on the invoices, in the event of problems, you should register at the inhabitants control. According to "Aargauer Zeitung" were alone in the Zurich Population, and the 3000 calls in this regard.

The Federal office for communications (Ofcom) and decreed for the relief of the authorities, that only Serafe and not more of the population controls as information responded.

"a Very large additional expense"

In Serafe now upset. Spokesman Erich Heynen speaks to the "AZ" of a very large "overhead" that must now be addressed. Not only do you need to do "thousands of complaints", but also get information, you went nothing. So many people report to you, for example, unnecessarily your move. With such an overhead has not been calculated simply.

The SP-national councillor Ursula Schneider condemns this. By the Federal Council, she wants to know if it is true that the Serafe carried out before the first big shipment is neither a test nor a Simulation. It was not, finally, that the municipalities have to undertake a work for which the Federal government paid a company.

"This will lead to unpleasant situations,"

It was obvious that the Serafe lacked the necessary experience. The Vice city President of Murten goes even further: "The Federal Council could examine, for example, in advance from the contract to get out."

With this proposal, the Federal Council on Monday during the question hour of the national Council apart. The accounts of the Serafe should be sent for a while longer faulty. The company is not allowed, namely, to incorrect addresses. "This will lead to unpleasant situations," says Heynen. A cooperation between municipalities, Serafe and Ofcom is essential. A Meeting between the parties could be stated for reasons of timing, but only at the beginning of April.

Taken over by 20 minutes and With the Material of the SDA.

Created: 17.03.2019, 09:31 PM